J&DS HALCROW - SHETLAND EXPLORER TOURS
Terms and Conditions
- Our Customer Cancellation Policy:
10% admin fee for any cancellations more than 42 days before tour departure.
30% charge for any cancellations 42-14 days before tour departure.
For a cancellation, less than 14 days before tour departure any refund is at our discretion.
For cruise ship passengers, in the event your ship is unable to dock in Lerwick on the day, due to weather conditions, you will receive a full refund.
- Alterations to Tour
We reserve the right to make last minute adjustments to the tour where necessary. When this happens we will endeavour to keep the tour as near to the original as possible.
Your ticket is sold un-numbered and seating in the coach is on a first come first served basis. The coach will be at the pick-up point 15 minutes prior to departure.
- Special requirements
On our Central Mainland tours, we operate an accessible vehicle. This allows less mobile passengers and those who require a wheelchair to participate. Please inform us at the time of booking if you need this service.
- Health & Safety
Passengers are expected to pay attention to any instructions and information given by the guide at the commencement of the tour and throughout at the various stopping points.